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Session [clear filter]
Friday, January 19

9:45am IST

Design does Matter!  - Creating and sustaining a design culture
‘Design culture’ is in part the idea that design can permeate the DNA of a company and its modus operandi. Design works best when it operates holistically across an organization, in a way that plays nicely with other functions and approaches. In tandem with this, there are some tried and testing ways to foster design culture (like failing fast, envisioning products and services that people love through researching user needs, it also means giving teams the scope to discover and solve a problem through the process, creating multi-functional teams etc.) Examples from design leaders in an agency, a product start-up and an enterprise company about what design culture means to them, and how to make it real.

avatar for Lakshman Pachineela Seshadri

Lakshman Pachineela Seshadri

Chief Consultant and Vice President / Head of Innovation, SAP Consulting
Lakshman is one of the founding team members of SAP India, where he built the pre-sales and consulting organization. He also co-founded SAP Global Delivery and was responsible for its operations. Later he ran several strategic projects for SAP Consulting globally, and was the Head... Read More →

Friday January 19, 2018 9:45am - 10:15am IST
Grand Ball Room (GBR)

10:15am IST

Designing for Real Problems
Design that aims to solve the needs of real people and not manufactured personas through combining indepth qualitative reasearch with quantitative data. It’s a revolutionary time for designers to build in a multi-dimensional digital and physical world where interactions with machines and spaces evolve to be more adaptive, anticipatory, and conversational. In this talk, we will be exploring the principles and methodologies for designing  smart experiences for the future.

avatar for Unmesh Kulkarni

Unmesh Kulkarni

Director, Honeywell User Experience, Honeywell
Experienced global design professional with specialisation in design for new business, new markets and end to end design. Unmesh has worked in India and China, designing for variety of sectors and categories like professional, digital and connected domains, automation and controls... Read More →

Friday January 19, 2018 10:15am - 10:45am IST
Grand Ball Room (GBR)

11:45am IST

Keynote Address - Navigating the complexity of Venture Design
Designing a creative economy through dice systems

avatar for Radha Kapoor

Radha Kapoor

Founder & Executive Director, ISDI
Design Thinker, Innovation Evangelist, Creative Entrepreneur and Founder of The ThreeSisters: Institutional Office (“TTS: IO”), Radha wears more than one hat in her professionalendeavors with diverse interests driven by her creative passions.TTS: IO is one of the few institutionally... Read More →

Friday January 19, 2018 11:45am - 12:15pm IST
Grand Ball Room (GBR)

12:15pm IST

avatar for Geetha Narayanan

Geetha Narayanan

Founder Director, Srishti Institute of Art, Design and Technology

Friday January 19, 2018 12:15pm - 12:45pm IST
Grand Ball Room (GBR)

1:30pm IST

What’s Your Story?
Great stories happen to those who can tell them” - Ira Glass. People forget facts but remember stories. A story first approach in product/service/ experience design helps build better customer connect.  How can we design experiences that leverage the power of stories? How do we communicate that story? Lastly, how do we become better at telling our own stories?  Learn the art of good storytelling at this session.

avatar for Ameen Haque

Ameen Haque

Founder, Story Coach, Innovation Consultant and Diversity Champion, Storywallahs
Ameen: "A two-decade-long career in advertising and a parallel journey as an actor in Theatre has cultivated in me a deep belief in the power of stories to change the world. I firmly believe that STORY IS POWER and help leaders and organizations leverage the power of stories. As a... Read More →

Friday January 19, 2018 1:30pm - 2:00pm IST
Grand Ball Room (GBR)

2:45pm IST

Designing for the Future of Health
We will explore the cutting edge and potential for intelligent technologies to reshape the future of medicine. Healthcare is still based on intermittent data and a reactive 'sickcare' mindset. With the explosion of new data sources, ranging from personal omics, to wearable digital health exhaust and IoT, AI & Machine Learning has the potential to catalyze far more continuous, proactive and personalized healthcare.

avatar for Abhimanyu Kulkarni

Abhimanyu Kulkarni

Creative Director & Design Center Manager, Philips Design
Mr. Abhimanyu Kulkarni is an experienced Creative Director with a demonstrated history of working in health and wellbeing industry. Skilled in Front end innovation, Conceptualisation, Design Management, Concept Development, Design Thinking, and Art Direction. He is currently the Design... Read More →

Friday January 19, 2018 2:45pm - 3:15pm IST
Grand Ball Room (GBR)

3:15pm IST

Beyond the screen: Service design in the age of Digital

What is service design and why should you care? What about user-centered design and all the UI/UX? Digital is a key touchpoint for the customer, however, successful delivery of delightful customer experiences is a multi-modal effort that involves your employees, partners, systems, and even brand. Great service experiences involve elegant orchestration of all the moments customers engage with your company, whether they are visiting a physical space, being attended to, calling a support number, or receiving an SMS alert.

In this session, we will understand the difference between service design and other design disciplines you might already be employing, and will check out tools that will help you see your customer’s entire journey with your service clearly, identify ways to make it more seamless and delightful, and unite your organization in delivering on this vision.

avatar for Peyush Agarwal

Peyush Agarwal

Global Strategic Design Director, DesignIt
Design Thinker. Experience Strategist. Intrapreneur. Designit Bangalore founder and MD. Award-winning people manager. Peyush is a business leader with 20+ years of experience leading global, diverse teams in strategic design and innovation, business transformation, and experience... Read More →

Friday January 19, 2018 3:15pm - 3:45pm IST
Grand Ball Room (GBR)

4:30pm IST

Closing Keynote - Experience Design - Insights from the Fashion and Entertainment Industry, and the DNA of our lives.
avatar for Kabir Bedi

Kabir Bedi

President, BEDIMEDIA
Kabir Bedi's career spans three major performing mediums: film, television, and theatre. He has been a voting member of the Academy of Motion Picture Arts & Sciences (OSCARS) for 30 years now and is one of India's leading presenters and master of ceremonies for national, international... Read More →
avatar for Parveen Dusanj-Bedi

Parveen Dusanj-Bedi

Parveen is an experienced producer with a demonstrated history of working in the entertainment industry. A keen writer. Strong arts and design professional skilled in Social Commentary, Radio, Television, and Race Relations. Parveen has gone beyond only working for profit and examining... Read More →
avatar for Ranjan Malik

Ranjan Malik

Co-founder, Primalise
Innovation specialist, speaker and writer. Ranjan created the methodology for Innovation for India Awards and 3C Spot-Fund-Nurture model used by NABARD (India’s National Rural Bank) in the area of Rural Innovation.He has been on the jury of India Design Council - India Design Mark... Read More →

Friday January 19, 2018 4:30pm - 5:15pm IST
Grand Ball Room (GBR)